Contact & corrections
Wrong details, a phone number to remove, or are you the facility owner? Tell us.
Send a request
Choose the request type; your email opens with a prefilled template:
Or write directly to hubungi@checkklinik.my. Include:
- the facility name and the URL of its page on CheckKlinik;
- the request type: correct phone, remove phone, remove page, or other;
- details and the basis for the request (for example the facility's official website or a MOH reference).
If the email link does not open, copy the address above and send an email manually.
What happens next
- We handle requests within 7 days.
- If a page is removed, it is taken down when the site is next updated and then returns "410 Gone". If the facility is still on the MOH list, it stays excluded.
- We may ask for supporting evidence, for example the facility's official website.
- Your email is kept only as long as needed to handle the request. Our correction records keep only the facility ID, date, action and reason category. See the Privacy policy.
Not for
- Emergencies: call 999.
- Appointments or medical questions: contact the clinic directly. We do not represent any facility.
- Complaints about a private facility: use MyCKAPS (MOH) – complain about a private facility.
Want to know how the data is collected? See Data sources & method and About CheckKlinik.